Frequently ASKED QUESTIONS

• 438 Hobron Lane #210 Honolulu Hawaii 96815 (We have a shop at Eaton Square Plaza in Waikiki)
• Walk through the Eaton Square main gate(arch) and take the VERY 1st right and you will see our Surf in the City Waikiki shop under the stairs with a bunch of small windows.   
• Click here for Google maps.
• Video from front entrance of Eaton Square arch heading to Surf In The City Waikiki Shop
• Video from Ena Road turning onto Hobron Lane to Surf In The City Waikiki Shop

• We meet on the beach of the Waikiki Shore Hotel.  Click here to view Google map pin location.

• Please feel free to call or text us at primary (808)382-4524 OR shop #(808)724-3240
• Email at ron@surfinthecity.com
• Live Booking!

• Regular hours are from 10:00AM to 3:00PM (Other hours by appointment only if available) 
• Closed dates Year 2022:  July 2, 3, & 4 ~ Sept 3, 4, & 5 ~ Nov 24, 25, 26, & 27 ~ Dec 24, 25, 26 & 31. 
• Closed dates Year 2023:  Jan 1 
• NOTE:  This is an owner operated business at the moment with minimum staff so the shop could be closed for restroom break, lunch break, or other reasons.  If you are thinking of stopping by our surf shop please call us to make sure we are available.  Mahalo:)

• There is a 3min loading zone in front of the Eaton Square main entrance arch. (Recommend if available but make sure to have someone in the car waiting)
• There's many metered parking at $0.25 per 5 minutes, $0.75 per 15 minutes, or $3.00 per hour (coins or creditcard).

• Waikiki Post Office has paid parking $13.00 per 3 hours & $5.00 for each additional hour.  Park your vehicle there and then walk directly towards the beach and you will see us there. Google map pin location on the beach.

• Daily rentals open from 10:00AM & closes at 3:00PM 
• 24 hour rentals (If you rent Monday at 10:00AM then your rental is due Tuesday at 10:00AM)  
• 2 day rentals (If you rent Monday at 10:00AM then your rental is due Tuesday at 3:00PM)
• 3 to 4 day rentals (If you rent Monday at 10:00AM then your rental is due Wednesday or Thursday by 3:00PM)
• 5 to 7 day rentals (If you rental Monday at 10:00AM then your rental is due Friday, Saturday, or Sunday by 3:00PM)
• NOTE: If you are late and an employee needs to wait for your return then you will be charged automatically to your creditcard on file.  The charge will be $20.00 per hour + $1.00 per minute late.

We really do not want to charge you so please plan your days properly to avoid these charges.

• Beach Rentals
• Surf lessons & Stand up paddle board lessons
• Surf gear

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• Trump Hotel
• Halekulani Hotel
• Outrigger Reef on the Beach
• Embassy Suites
• Prince Waikiki Hotel
• The Morden
• Ilikai Hotel
• Hilton Hawaiian Village
• Hale Koa Hotel
• The Allure
• Wailana
• Discovery Bay
• Luana Hotel
• Ambassador hotel
• Waikiki Shore
• Imperial Hotel
• Sheraton Hotel
• Royal Hawaiian Hotel
• Moana Surfrider Hotel
• Ala Moana Hotel
• Queen Kapiolani Hotel
• Four Paddles Apartments